Customer Success

Simploud offers unmatched quality solutions for your company. If your quality process looks like any of these, our customizable best-practices can save you time and money

You’re managing quality manually (paper-based)

You’re managing your quality processes in more than one system

You’re happy with your current EQMS

You’re currently using an EQMS that doesn’t support your needs (functionality, technology, costs, etc.)

You’re utilizing a hybrid approach, with electronic solutions for some of your quality processes

Length

4 weeks from start to end including validation

Scope

Quality Events and Change Control

3 sprints

All remote

Preparation (Pre-project)

Sign trial terms and conditions

30-day free trial using the industry specific templates

You can choose to play with our out-of-the-box software as is, or easily adjust it by providing specific terms, fields, and workflow (path)

Review customer documentation and update Simploud with company-specific information

Sprint 1 (Days 1-4)

Kickoff, system demo, Simploud experience onboarding, gap analysis

System update

Sprint 2 (Days 5-10)

System demo (including the updates identified in the previous session), gap analysis

Hands-on system evaluation

System update

Sprint 3 (Days 11-17)

System demo (including the updates identified in the previous session), gap analysis

Hands-on system evaluation

Reports and dashboards

System update

Validation (Days 18-25)

Documentation (validation plan, functional requirements specification, user requirements specification, user acceptance testing, tractability matrix)

Review of documentation

Execution of user acceptance testing

Adjustment and re-execution of the relevant steps for any issues identified

Signing of the final validation report

Simploud Purchasing Decision

Onboarding and Go-Live (Days 26-28)

Onboarding

Simploud live

Ongoing mode. Now that you’re entering cases into Simploud, we’ll make sure that you are making the most of all the system’s capabilities.

Pro Tips

In general, we suggest that the project team include up to 5 members, who will represent their respective business areas during the demos and hands-on evaluation sessions. This will ensure that Simploud optimally serves every part of your business.

 

The project team should plan for 4-6 hours per week for the duration of the project (estimated at 4 weeks).

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